Polycom phone setup voicemail
Now together as. I got a new job at a small firm, with age old computers and databases. There are 4 phones in the office, three sub lines and one main line. People call in to the main line, receptionist answers and transfers it around. I have been able to access my own personal voicemail, but now we are struggling to change the options on the main line. It is not located anywhere. And to be honest, im not even sure if thats how I would go about changing that option I dont know if we have to do this through our network system -- I am clearly not network savvy.
So if anyone knows how to reset the password You will need to find out what is installed and then contact the person or company who set this up for you. Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience. I recorded a temporary Holiday message and now want to go back to my regular message. How do I remove the temp message?
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Occasional Contributor. Message 1 of 4. All forum topics Previous Topic Next Topic. Re: Voicemail Reset.The following topics will help you with common questions related to using your Polycom phone. Please note: The examples and screenshots below are using the VVX model; however, the instructions for performing the tasks are the same across both the VVXand VVX model phones.
Your phone has three main Views: Home, Calls, and Lines view the default. You can access Home and Lines view at any time. If your phone has one or more calls, you can also access Calls view. For Home view from any menu, select the Home key.
Press the Home key to alternate between Home and Lines view. Home View — Home view displays icons you can select to access phone functions.
You can use the right, left, up and down arrow keys to display additional icons.
Lines View — Lines view displays phone lines, favorites and softkeys. If your phone is idle, you can press the Line key to access the dialer. Use the up and down arrow keys to select a call highlight it. The soft keys control the highlighted call. Home Key — Press the Home key from any screen to display the home view. From the home view, press to display other phone views. If your phone is idle, press to display the lines view.
Headset Key — This key enables you to place and receive calls through a headset. The key glows green when an analog headset is activated. The key glows blue when a USB or Bluetooth headset is activated.
Speakerphone Key — This key is used to place and receive calls using the speakerphone. The key glows green when activated. Mute Key — Use this key to mute local audio during calls and conferences. The key glows red when activated. To type with the dial pad keys, press the key repeatedly to view the character options and stop to select. To type other characters, press Encoding or Mode. Only one call can be active at one time. You can use the handset, speakerphone or headset for calls. During a call, you can change modes by picking up the handset or by pressing the Speakerphone key or Headset key.
If you navigate away from your call, press the Home key to see Active Call or Calls view again. When in Calls view, switch to Lines view by pressing More and then Lines. Switch back to Calls view by pressing More and then Calls. Insert text. Pick up the handset or press the Speakerphone key or Headset key. Enter the phone number, and press Send. Or, enter the phone number first, then select the Dial softkey, pick up the handset or press the Speakerphone key or Headset key.
From the Lines view, press the phone line key, enter the phone number and press Send.How To Setup Voicemail - VVX300
To answer with the speakerphone, select the Speakerphone key or tap the Answer softkey. To answer with the handset, pick up the handset. To answer with the headset, press the Headset key. To end an active call, replace the handset, press the Speakerphone key or press the Headset key.Here at Phonism, we value simplicity and ease-of-use. Below you will find that we have outlined the easiest ways to get your Polycom phone configured. Which method will you be using? As a rule of thumb, we recommend you only provision manually when configuring less than 10 phones.
If all went well, your phone should have connected using the settings and authentication credentials you entered above. Line 1 should read the label you entered. Do you hear dial tone when you pick it up? How long did that take? Did you time it? Imagine installing 1, of these manually.
How to Set Up My Voicemail
Manual provisioning can be effective, but mostly when you are dealing with a small number of phones. Using a central server to provision and manage devices has many benefits. Not only will all of your information be stored and accessible in one place, but you will also benefit from:. Since that varies between different solutions Broadsoft, CoreDial, Phonism, etc. From there, we recommend you refer to your server documentation.
Below we have included some generic instructions for configuring options 66 in your server. If you run into trouble, please consult the documentation specific to your server. This can be a powerful tool for for Polycom users. Most customers use ZTP to set their provisioning server address.
However, users can also use this to configure line 1 and perform software updates. Now that you have pointed your phones to a central provisioning server, you can use that to configure specific settings on your devices.Access your voice portal — Read Guide.
Access the voice portal Voice portal main menu Leaving messages for other users. Setting up voicemail from your Polycom phone — Read Guide. Setting up voicemail. Cisco — Quick start guide — Read Guide. Overview Using your device Voicemail Setup. Overview Using your device. Custom greetings — record custom voicemail greetings — Read Guide. Custom greetings — uploading to the announcement repository — Read Guide.
Your cordless device Using your cordless device. Polycom VVX tutorial. Polycom IP tutorial. Cisco SPAG tutorial. Link opens guide in a new window. Site may not meet accessibility guidelines. Phones and voicemail. Video Transcript. Phone and Voicemail guides. Access your voice portal — Read Guide Access the voice portal Voice portal main menu Leaving messages for other users. Setting up voicemail from your Polycom phone — Read Guide Setting up voicemail.
Back to top. Polycom phones videos. Polycom VVX D60 phone videos. Cisco phones videos. Unity call center agent tutorial. Unity call center supervisor tutorial. Frequently asked questions. Unity desktop pro tutorial. Placeholder text. Cisco phone videos. To watch videos, visit our Cisco videos page. Help topics. Business apps. Call center. For administrators. Downloads and links. Contact us.Nextiva Voicemail allows Users to securely customize voicemail settings and retrieve voicemail messages.
For information on retrieving voicemail messages, click here. The Extended Away greeting plays for callers when activated. This greeting is useful for Users who go on vacation or are away for a long period of time. Voicemail to Email allows Users to be notified by email when they receive a new voicemail message. They can also configure the feature to attach the voicemail message as a. Configuring Voicemail to Email.
Configuring Advanced Settings. Users can listen to voicemail messages by accessing Nextiva Voice mailbox from a Nextiva phone or external phone. Customize voicemail by recording the following greetings: No Answer Busy Extended Away Configure the following settings to further customize voicemail: Voicemail to Email Advanced Settings For information on retrieving voicemail messages, click here.
Enter the PIN followed by the key. Press 1 to access the voice mailbox. Press 3 to change the No Answer greeting. Press 1 to record a new No Answer greeting. Start recording at the tone and press to stop recording. User is already on a call.
Phones and voicemail
Press 2 to change the Busy greeting. Press 1 to record a new Busy greeting. Press 1 to record a new Extended Away greeting. Press 1 to activate the Extended Away greeting. Configuring Voicemail to Email Voicemail to Email allows Users to be notified by email when they receive a new voicemail message. The notification email will not include the voicemail message.To set up voicemail in Account Manager, Virtual Office Desktop or Online, and settings or greetings via your phone or mobile application.
Setting your voicemail password for the first time? The system will first state, " This is not a valid password. At the end, follow the instructions to set a voicemail password. Click here.
System administrators can configure voicemail settings for any extension in Account Manager. To configure voicemail settings as a system administrator in Virtual Office Configuration Manager, click here. Click here for more options. Objective To set up voicemail in Account Manager, Virtual Office Desktop or Online, and settings or greetings via your phone or mobile application.
Please note: there is no default voicemail password. Note: Setting up voicemail for a Toll-Free Number or Virtual Number such as your main company number simply depends on what extension the number is pointing to.
After that is established, you can proceed to set up voicemail for that extension using the steps provided below. Here, you can edit: Voicemail Password : Numbers only, digits. Your password cannot be repeating or sequentialand cannot be the same as the extension number. VM sends an email with an audio attachment and automatically deletes the voicemail from your voicemail inbox Note: Customer assumes risk that a voicemail can be lost if their email is mishandled for any reason.
Voicemail-to-Email Address : Enter the email address to which you would like notifications sent when your extension receives a voicemail. From here, you can: Enter the email address to which you would like alerts sent when your extension receives a voicemail. Select a Time Zone. Display current password. Enter a new password — Numbers only, digits. Your password cannot be repeating or sequential numbers, and cannot be the same as the extension number.Now together as.
I am trying to setup voicemail on a new VVX When I select the voicemail button from extension I get an audio response stating "the person at extension is on the phone please leave your message after the tone.
Hello krwesselwelcome to the Polycom Community. Without stating what kind of SIP pabx or service you are using nobody can answer your question. I suggest you contact whoever is providing you with this service as this has not really anything to do with the phone itself as the voicemail is not a build in feature of the phone. Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
I followed the simple directions to setup VM which were consistent with several videos or online tutorials.
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Polycom Phone Setup
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Setting up Voicemail from your Polycom Phone
Occasional Visitor. Any suggestions to allow me to get voicemail setup? Message 1 of 5. All forum topics Previous Topic Next Topic. Best Regards Steffen Baier Polycom Global Services Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Message 2 of 5. Message 3 of 5. Message 4 of 5. I paid a consultant for the answer. Message 5 of 5.