Servicenow ppt 2017

Corporate Governance, Risk, and Compliance GRC are disciplines that touch many areas of a business, from financial reporting and regulatory controls to data privacy and vendor management. While GRC activities typically take place behind the scenes, a compliance issue can become front page news in an instant. Manual processes alone are not an effective way to ensure compliance or manage risk exposure.

Given the pace of business today, process automation, real-time analytics and self-service must be brought into the mix.

Work with fewer barriers wherever your office is

In the past at ServiceNow, all SOX compliance activities—data gathering, documentation, communication, and reporting—were done manually with spreadsheets, PowerPoint, and email.

This was time-consuming and inefficient, and there was always the risk of something slipping through the cracks.

Given the ever-changing regulatory landscape, the need for automated GRC solutions will only continue to grow within ServiceNow. Increasing partner ecosystems and access to corporate networks present their own unique issues and risks, which our recently introduced Vendor Risk Management application is designed to address.

Solutions Platform Customers Explore. Solutions Products Use Cases Industries. IT Workflows. Unlock productivity and transform IT across your enterprise with a unified platform. Employee Workflows. Deliver next-gen employee experiences with intelligent workflows and effortless service.

Customer Workflows. Resolve complex customer issues from end to end with predictive intelligence and automated self-service. Build Your Own Workflows. Use the Now Platform to build new workflow apps and extend Ag codes from certain maximal curves solutions.

View All Products. See Case Studies. Transform the IT experience.Take control of IT chaos and transform your business.

Connect your enterprise with digital IT workflows on a single, unified platform. Make work life as great as real life. Provide answers and help across the organization—anytime, anywhere—with native mobile apps and virtual agents.

With the Now Platform as your foundation, you can enable everyone—from no code to pro code developers—to work as a team to deliver workflow apps fast. Transform the impact, speed, and delivery of IT. Provide amazing services, increase productivity, and achieve new insights with a modern service management solution. Make IT a proactive business partner. Gain visibilty into your operations footprint, manage service health, and optimize service delivery and spend.

servicenow ppt 2017

Deliver business outcomes with speed and agility. Align work to business priorities, redirect spend to critical apps, and speed time to value. Take control of your IT assets. Optimize costs and improve efficiency with increased visibility into the full IT asset lifecycle. Expand DevOps success across the enterprise. Take the risk out of going fast and minimize friction between IT operations and development. Identify, prioritize, and respond to threats faster.

Connect existing security tools with a security orchestration, automation, and response engine to quickly resolve incidents. Respond to business risks in real time. Connect security and IT with an integrated risk program offering continuous monitoring, prioritization, and automation. Eliminate frustration and improve employee satisfaction. Give employees the experience they deserve with efficient, intelligent services.

Reduce risk and close faster. Transform the way your accounting team works with finance close automation. Go beyond traditional customer service solutions. Connect customer service with other teams to resolve issues quickly and proactively.

Boost customer satisfaction with efficient field service management. Connect field service with other teams and mobile tools to quickly respond to and prevent issues. Reimagine every process as a digital workflow. Empower developers and builders of all skill levels to create and extend workflow apps. Tap into ISV innovation. Manage scrum or waterfall development work throughout the lifecycle from a unified backlog of tasks.

Respond to risk fast with increased visibility into the current compliance levels of your instances. Gain visibility into your operations footprint, manage service health, and optimize service delivery and spend.Sign up with Facebook Sign up with Twitter. I don't have a Facebook or a Twitter account. I want to share with you a ton of Excel templates for project documentation.

Here you can find many interesting and useful templates for Product Owners, Project Managers and others. Swapnil Wale is an IT Professional based in Sydney, Australia with over 10 years of experience in technology and project management. Research and publish the best content.

Try Business. Join Free. Tag d 1. Excel templates 1. IT services 1. ITIL lifecycle 1. ITIL templates 1.

Knowledge 2020 Digital Experience

KPI Dashboard 1. PMO 1. PMO charter 2. Project Charter 1. Project Management 3. Project management Excel templates 3. Project Management Office 2. Project Management templates 5. From www. Project Charter captures all the key information about projects. Megan Wale's insight:. Tweet Partager. Lauren C. Rose 's curator insight, 20 NovemberShare your insight. Babar Ali 's curator insight, 4 Februarycomputer. Sign up to comment. Your new post is loading Scooped by Megan Wale.

Release Management in ServiceNow - Demo

Project Management Templates are designed and prepared by Professional project managers. No comment yet. Most IT PMOs fail not because they are not delivering value but because they are not communicating it. From itil-docs.Whenever a new employee is hired, for example, IT staff must give them the correct level of access to the right systems, such as their company email address or their Salesforce credentials.

To ease the workload, many IT teams use help desk apps like ServiceNow. For this reason, many enterprise companies are beginning to automate the service request and approval process using Workato and Slack.

With Workatoyou can automate your Service Request workflow, and get work done inside of ServiceNow straight from Slack. Employees and managers need to submit requests to the IT Help Desk on a regular basis. Instead of wasting time app hopping, you can submit Service Requests straight from Slack. For example, you can create an automated workflow that allows employees to initiate service requests from Slack using a simple command.

When they submit the request from Slack, Workbot will create the request in ServiceNow. However, if you want to take the automation a step further, the IT team can use Slack to approve or reject requests.

Schedule a Demo. Leave a Reply Cancel reply.Take control of IT chaos and transform your business. Connect your enterprise with digital IT workflows on a single, unified platform. Make work life as great as real life. Provide answers and help across the organization—anytime, anywhere—with native mobile apps and virtual agents. With the Now Platform as your foundation, you can enable everyone—from no code to pro code developers—to work as a team to deliver workflow apps fast.

Transform the impact, speed, and delivery of IT. Provide amazing services, increase productivity, and achieve new insights with a modern service management solution. Make IT a proactive business partner. Gain visibilty into your operations footprint, manage service health, and optimize service delivery and spend. Deliver business outcomes with speed and agility.

Align work to business priorities, redirect spend to critical apps, and speed time to value. Take control of your IT assets. Optimize costs and improve efficiency with increased visibility into the full IT asset lifecycle.

Expand DevOps success across the enterprise. Take the risk out of going fast and minimize friction between IT operations and development. Identify, prioritize, and respond to threats faster.

servicenow ppt 2017

Connect existing security tools with a security orchestration, automation, and response engine to quickly resolve incidents. Respond to business risks in real time. Connect security and IT with an integrated risk program offering continuous monitoring, prioritization, and automation. Eliminate frustration and improve employee satisfaction. Give employees the experience they deserve with efficient, intelligent services.It contains various segments that ensure its applications and enterprise infrastructures are optimized for high performance and helps in creating a lean and agile organization through service-level visibility and automation.

This book will be a comprehensive guide that will be based on Geneva release and will help you discover how IT activities can be connected to your business needs, rather than just focusing on internal IT process.

It will take a service-centric approach to operations management and consolidate all your resource data into a single system IT record. By the end of the book, you will be able to achieve improved service availability, immediate visibility of vital business services and much more, all from the convenience of your single screen. This will be a step by step learning guide helping readers to implement ServiceNow IT Operations Management for their organization.

Skip to main content. Start your free trial. About This Book Written to the latest specification, it will cover basic to advanced concepts and architecture. Take a service-centric approach to operations management and consolidate all your resource data into a single system IT record. Beat the key challenge of managing multiple business operations even running globally over a complex IT infrastructure and see immediate results.

What You Will Learn Step by step guide in setting up each features with in ServiceNow ITOM Install and configure the required application or plugin Integrate with other provider services as deemed appropriate Explore Orchestration capabilities and how to analyze the data Learn about the ServiceNow graphical interface Integrate with other applications within ServiceNow Aims to cover the fundamentals concepts to advanced concepts Best practices and advanced features In Detail ServiceNow ITOM enables infrastructure and processes to be managed in a highly automated manner.

Style and approach This will be a step by step learning guide helping readers to implement ServiceNow IT Operations Management for their organization. Show and hide more. Table of Contents Product Information. Prerequisites for dependency views Tables in dependency views Properties in dependency views Dependency views map indicators Creating a new map indicator How to view dependency views How to save or load dependency map views How to filter a view of a dependency view map Summary Cloud Management Understanding cloud management applications Exploring integration with different cloud providers Users and roles creation Cloud operations portal Configuring Amazon AWS cloud Adding the AWS account to the ServiceNow instance How to create and customize an image permission Discover and view AWS resources Integrating the service catalogs with cloud provisioning Summary Automation Using ServiceNow Orchestration What is Orchestration?

Orchestration prerequisites Orchestration capabilities Understanding ServiceNow Orchestration architecture Orchestration workflow Exploring different Orchestration applications: Orchestration and PowerShell probes Activating the plugin from a developer instance Active directory Orchestration Creating a service catalog using Orchestration workflow Summary Exploring Service Mapping Service mapping architecture Operating systems supported by service mapping Applications supported by service mapping What is a business service?

Activating the service mapping plugin How to use service maps MID Server setup Service mapping credentials Business service population Customizing service mapping Service mapping traffic based discovery Identifying and fixing issues with service maps Summary Monitoring Using Event Management Event management overview ServiceNow event management architecture Setting and configuring event management MID Server setup and configuration Event sources and properties setup Connector definition configuration Configuring a connector instance Event mapping rules and filters Exploring alert rules, threshold rules and event transform rules Creating event field mappings Alert correlation rules Alert remediation Event management dashboard and overview Setting up the event management application with guided setup Summary Show and hide more.First, Business Velocity goes beyond simple automation of routine tasks and even cloud-based operations, to where machines completely manage the processes.

Second, Actionable Intelligence evolves from static dashboards and backward-looking analytics, to real-time predictive analytics generated by self-learning machine-based intelligence. Finally, the Customer Experience is transformed from online portals and generic mobile capabilities, to a self-service environment where the platform proactively executes work based on individual actions and needs.

Here are just a handful of process examples:. The benefits of automating ITSM go far beyond the cost savings see sidebar. Here are some other key wins:. Stay tuned for more Now on Now stories as we continue our journey to the lightspeed enterprise.

Solutions Platform Customers Explore.

Jira Service Desk vs. ServiceNow: the pros and cons

Solutions Products Use Cases Industries. IT Workflows. Unlock productivity and transform IT across your enterprise with a unified platform. Employee Workflows. Deliver next-gen employee experiences with intelligent workflows and effortless service. Customer Workflows. Resolve complex customer issues from end to end with predictive intelligence and automated self-service.

ServiceNow IT Operations Management

Build Your Own Workflows. Use the Now Platform to build new workflow apps and extend ServiceNow solutions. View All Products.

See Case Studies. Transform the IT experience. Deliver a next-generation employee experience. Delight customers by resolving complex issues end-to-end.

Respond faster to security incidents, vulnerabilities, and risk.

servicenow ppt 2017

Deliver high-performance business services with visibility and AIOps. Build enterprise workflow apps fast. Get InfoBrief. Financial Services. Get Ebook. About Now Platform. Build your own apps. App store.

servicenow ppt 2017

Trust and security. See Forrester Study. Case studies. Customer Success Center. Training and certification. User community. Product documentation. Support portal.